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Texas Telehealth State Laws & Reimbursement Policies

Is Texas telehealth covered by insurance?

Yes, Texas telehealth is covered by insurance in most cases. The specific coverage requirements vary depending on the insurance plan, but most plans will cover telemedicine services that are equivalent to in-person services. To find out if your insurance plan covers Texas telehealth, you can contact your insurance company or your healthcare provider.

Medicaid Telehealth Reimbursement

Summary

Texas Medicaid reimburses for live video and store-and-forward in some circumstances. Home telemonitoring is reimbursable for some conditions when a provider is approved to deliver those services.

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Definitions

“Telehealth service” means a health service, other than a telemedicine medical service, that is delivered by a licensed or certified health professional acting within the scope of the health professional’s license or certification who does not perform a telemedicine medical service and that requires the use of advanced telecommunications technology, other than telephone or facsimile technology.

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Live Video

Policy
Synchronous audiovisual interaction is reimbursable under Texas Medicaid.

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Eligible Services/Specialties
Click for a list of reimbursable services.

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Eligible Providers
Click for a list of eligible distant site providers.

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Eligible Sites
Click for a list of eligible originating sites.

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Geographic Limits
Facility/Transmission Fee
Patient-site providers that are enrolled in Texas Medicaid may only be reimbursed for the facility fee using procedure code Q3014. Procedure code Q3014 is payable to NP, CNS, PA, physicians, and outpatient hospital providers. Charges for other services that are performed at the patient site may be submitted separately. Procedure code Q3014 is not a benefit if the patient site is the client’s home.

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Store-and-Forward

Policy
Asynchronous store and forward technology, including asynchronous store and forward technology in conjunction with synchronous audio interaction between the distant site provider and the patient in another location is reimbursable under Texas Medicaid.

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Eligible Services/Specialties
Geographic Limits
Transmission Fee

Remote Patient Monitoring

Policy
Texas Medicaid will reimburse for home telemonitoring in the same manner as their other professional services provided by a home health agency.

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Conditions
Click to see list of patient eligibility.

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Provider Limitations
Providers must be enrolled and approved as home telemonitoring services providers.

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Other Restrictions
Patients that meet the condition criteria must exhibit two or more of certain risk factors. Click to view the risk factors.

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Click to see a list of risk factor criteria.

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Email/Phone/Fax

No reimbursement for audio-only telephone consultation.
No reimbursement for text-only email message.
No reimbursement for facsimile transmission.

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Consent

Written or verbal consent must be obtained to allow any other individual (besides the distant site provider, patient site presenter or representative) to be present during a telemedicine or telehealth visit.

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Out of State Providers

An out-of-state physician who is a distant site provider may provide episodic telemedicine medical services without a Texas medical license as outlined in Texas Statute and Regulation.

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Miscellaneous

Click for a list of miscellaneous requirements for Texas Medicaid.

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Private Payer Laws

Definitions

“Telehealth service” means a health service, other than a telemedicine medical service, delivered by a health professional licensed, certified, or otherwise entitled to practice in this state and acting within the scope of the health professional’s license, certification, or entitlement to a patient at a different physical location than the health professional using telecommunications or information technology.

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Requirements

Each issuer of a health benefit plan must adopt and display in a conspicuous manner on their website the policies and payment practices for telemedicine medical services and telehealth services. They, however, are not required to list payment rates.

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Parity

Prohibits a health benefit plan from excluding from coverage a service delivered as a telemedicine medical service or a telehealth service solely because the service is not provided in-person. A health plan is not required to provide coverage for services provided by only synchronous or asynchronous audio interaction including audio-only telephone; email or facsimile.

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Professional Regulation/Health & Safety

Definitions

Telehealth service means a health service, other than a telemedicine medical service, delivered by a health professional licensed, certified, or otherwise entitled to practice in this state and acting within the scope of the health professional’s license, certification, or entitlement to a patient at a different physical location than the health professional using telecommunications or information technology.

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Consent

Consent required prior to telemedicine or telehealth services.

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Online Prescribing

A valid practitioner-patient relationship is present between a practitioner providing a telemedicine medical service and a patient receiving the telemedicine medical service as long as the practitioner complies with the same standard of care as would apply in an in-person setting, and complies with specified standards.

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Cross State Licensing

A telemedicine license may be issued for out of state providers.

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Miscellaneous

Click for additional professional and health & safety requirements.

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