North Carolina Telehealth Laws & Reimbursement Policies

NC Medicaid reimburses live video telemedicine for medical and tele-psychiatry services as long as certain conditions are met. They do not provide reimbursement for store-and-forward, and make no reference to remote patient monitoring.

“Telemedicine is the use of two-way real-time interactive audio and video between places of lesser and greater medical capability or expertise to provide and support health care, when distance separates participants who are in different geographical locations.”

No reimbursement for email.
No reimbursement for telephone.
No reimbursement FAX.
No reimbursement for video cell phone interaction.

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Click for a list of additional eligibility criteria and limitations.

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Maternal and Child Health and Women’s Health: Telemedicine is the use of audio and video between places of lesser and greater medical capability or expertise to provide and support health care when distance separates participants who are in different geographical locations.

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Member of the following: Physical Therapy Compact, Nurse Licensure Compact

Telemedicine may be utilized for neonatal or infant echocardiograms.